![]() Menawhile, design uses object oriented analysis and design (OOAD) method and application program Analysis is performed towards library research andĭata collection needed for measuring through observation, interviews, and documents related to the information system. ![]() The purpose of this study is to analyze the existing problems on a Front Office of a hotel including identifying information needs and designing information systems to improve hospitality services to guests. ![]() Using computerized front office system, data about guests will be stored more safely and the reports will be better resulted. This research was conducted in the field of hospitality especially front office system. Hospitality accommodation is an example of fields that use information systems technology. Technology plays an important role in various enterprise business processes for improved customer service, decision making, and means of information exchange. Object oriented analysis and design, reservations, services, front office, billing Abstract
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